privacy policy

 Effective Date: 3/1/2025

At Mercator Power, we take your privacy and the protection of your personal data seriously. This Privacy and Data Policy explains how we collect, use, and safeguard your information when you interact with our services, including our website https://mercatorpower.com (the “Website”) and related digital platforms (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy and Data Policy.

1. Information We Collect

A. Personal Information

When you engage with our Services, we may collect personal information such as:

- Contact information (name, email address, phone number, company name, mailing address)

- Account information (login credentials, preferences)

- Payment information (credit card or bank details, billing history)

- Business relationship data (site host contact information, partner or vendor details)

- Usage information (interaction with the Website, requests for service, technical logs)

B. Automatically Collected Information

We may automatically collect information about how you access and use our Services, including:

- Device Data: Type of device, browser, operating system, IP address, device identifiers.

- Usage Data: Pages visited, time spent on the Website, referral URLs, and navigation patterns.

- Location Data: If you allow location access, we may use it to provide regionalized content or services, such as energy infrastructure or site availability.

2. How We Use Your Information

We use the collected information for the following purposes:

- To provide, maintain, and improve our Services and operations.

- To process transactions and manage billing.

- To support customer and site host communications.

- To personalize your experience and tailor information to your interests.

- To send important service updates, technical notices, or marketing communications.

- To detect, prevent, and respond to security issues or fraud.

- To comply with legal obligations and enforce our agreements.

3. Sharing Your Information

We may share your information under limited circumstances:

- Service Providers: With trusted partners who provide operational, technical, or marketing support.

- Business Transactions: In connection with a merger, acquisition, restructuring, or asset sale involving Mercator Power.

- Legal Compliance: When required by law, regulation, or legal process.

- With Consent: When you provide explicit consent for specific sharing (e.g., with site partners or energy providers).

4. Data Security

We use commercially reasonable safeguards—including encryption, firewalls, and secure servers—to protect your information from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices

You have rights regarding your personal data, including:

- Access: Request a copy of the personal data we hold about you.

- Correction: Update or correct inaccurate information.

- Deletion: Request deletion of your personal information, subject to legal obligations.

- Opt-Out: Manage your communication preferences and marketing consents.

- Cookies: Adjust your browser settings to limit or block cookies (note: doing so may affect certain functionalities).

6. Opt-Out Options

You can opt-out of marketing or promotional communications by:

- Clicking “unsubscribe” in any Mercator Power email.

- Contacting us at the details provided below.

- Updating your preferences via your online account or communication settings.

We may still send essential service or transactional communications even if you opt out of marketing.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to analyze trends, administer the site, and understand user interactions. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our Website may include links to third-party websites or services not operated by Mercator Power. We are not responsible for their content or privacy practices and encourage you to review their privacy policies before sharing personal data.

9. International Data Transfers

If you access our Services from outside the United States, please be aware that your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction.

10. Children’s Privacy

Our Services are not directed to individuals under 13 years of age. We do not knowingly collect or maintain data from children under 13. If we become aware that such information has been collected, we will promptly delete it.

11. Updates to This Policy

We may update this Privacy and Data Policy periodically. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review the Policy regularly to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns regarding this Privacy and Data Policy, please contact us at:

Mercator Power, LLC

100 First Stamford PI, Suite 330

Stamford, CT 06902

Email: info@mercatorpower.com

Phone: +1 (203) 930-2200